MCTV has received several complaints that Channel 99 is not available to AT&T U-verse subscribers. We recently contact their support group, and received the following instructions:
If you are not able to receive the Millbrae Channel through your AT&T UVerse subscription, please help by reporting the issue:
- Contact AT&T at 1-800-288-2020
- Use the automated system, or ask to reach Broadband Technical Support
- Once you are speaking with an agent, reference them to Article 11446 in their support resources.
If following these steps with the AT&T agent does not resolve the problem for you, please kindly encourage AT&T to have their Engineering Department send MCTV a direct-contact phone number by email to engineering@mctv.tv so we can dialog about this issue more appropriately.